Particle

Terms of Service

Terms of Service for Unnamed ERP manufacturing platform.

Effective Date: [Date]
Last Updated: [Date]

These Terms of Service ("Terms") govern your use of the Unnamed ERP manufacturing platform and related services ("Service") operated by [Company Name] ("we," "us," or "our").

1. Acceptance of Terms

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Description of Service

Unnamed ERP is a cloud-based manufacturing enterprise resource planning platform that provides:

  • Work order management and production planning
  • Quality control and inspection systems
  • Inventory and materials management
  • Scheduling and resource allocation
  • Analytics and reporting tools
  • Supplier and customer relationship management

3. User Accounts and Registration

3.1 Account Creation

  • You must provide accurate, current, and complete information during registration
  • You are responsible for safeguarding your account credentials
  • You must notify us immediately of any unauthorized access

3.2 Account Responsibility

  • You are responsible for all activities under your account
  • You may not share account credentials with unauthorized parties
  • Organizations are responsible for managing user access and permissions

4. Acceptable Use

4.1 Permitted Use

You may use the Service solely for lawful business purposes in accordance with these Terms.

4.2 Prohibited Activities

You may not:

  • Use the Service for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to any part of the Service
  • Interfere with or disrupt the Service or servers
  • Upload malicious code, viruses, or harmful content
  • Reverse engineer, modify, or create derivative works
  • Use the Service to compete with us or develop competing products

5. Data and Privacy

5.1 Your Data

  • You retain ownership of your business data
  • You grant us permission to process your data to provide the Service
  • We implement appropriate security measures to protect your data
  • Detailed data processing practices are outlined in our Privacy Policy

5.2 Data Processing

  • We process data as a processor on your behalf for manufacturing operations
  • Data processing includes work orders, quality records, inventory, and analytics
  • We may process data to improve Service functionality and security

6. Subscription and Payment

6.1 Subscription Plans

  • Service is provided on a subscription basis
  • Pricing and plan details are available on our website
  • Subscriptions automatically renew unless cancelled

6.2 Payment Terms

  • Fees are charged in advance on a recurring basis
  • All fees are non-refundable except as required by law
  • Price changes require 30 days advance notice

6.3 Suspension for Non-Payment

We may suspend access for overdue payments after reasonable notice.

7. Intellectual Property

7.1 Our Rights

  • We retain all rights in the Service, including software, algorithms, and documentation
  • Our trademarks and brand elements remain our property

7.2 Your Rights

  • You retain rights to your data and content
  • You grant us a limited license to use your data solely to provide the Service

8. Third-Party Integrations

8.1 Third-Party Services

  • The Service may integrate with third-party systems (CAD, accounting, etc.)
  • Third-party terms and privacy policies apply to their services
  • We are not responsible for third-party service availability or security

9. Service Availability and Support

9.1 Uptime

  • We strive for high availability but do not guarantee uninterrupted service
  • Scheduled maintenance will be communicated in advance when possible

9.2 Support

  • Support is provided according to your subscription plan
  • Support channels include email, documentation, and in-app assistance

10. Limitation of Liability

10.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

10.2 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
  • LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION
  • DAMAGES EXCEEDING THE AMOUNT PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM

10.3 Manufacturing Considerations

  • We are not liable for manufacturing defects, production delays, or quality issues
  • Users are responsible for validating system outputs and maintaining quality standards
  • The Service is a tool to assist manufacturing operations, not replace professional judgment

11. Indemnification

You agree to indemnify and hold us harmless from claims arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your data or content

12. Termination

12.1 Termination by You

  • You may terminate your subscription at any time
  • Termination takes effect at the end of the current billing period
  • You remain responsible for fees incurred before termination

12.2 Termination by Us

We may terminate or suspend access immediately for:

  • Violation of these Terms
  • Non-payment of fees
  • Illegal or harmful activities
  • Extended periods of inactivity

12.3 Effect of Termination

  • Access to the Service will cease
  • You may export your data for a reasonable period after termination
  • Certain provisions survive termination (liability, indemnification, governing law)

13. Data Export and Portability

Upon reasonable request and in accordance with applicable law:

  • You may export your data in standard formats
  • We will provide reasonable assistance with data migration
  • Data export may be subject to technical and security limitations

14. Compliance and Regulatory

14.1 Industry Standards

  • You are responsible for compliance with manufacturing regulations (FDA, ISO, etc.)
  • The Service may assist with compliance but does not guarantee regulatory adherence
  • You must validate that our Service meets your specific compliance requirements

14.2 Export Controls

You agree to comply with applicable export control laws and regulations.

15. Modifications to Terms

  • We may modify these Terms at any time
  • Material changes will be communicated with 30 days notice
  • Continued use constitutes acceptance of modified Terms

16. Governing Law and Jurisdiction

These Terms are governed by [Jurisdiction] law. Disputes will be resolved in [Jurisdiction] courts.

17. Miscellaneous

17.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement.

17.2 Severability

If any provision is deemed invalid, the remaining provisions remain in effect.

17.3 Assignment

You may not assign these Terms without our consent. We may assign our rights and obligations.

17.4 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control.

18. Contact Information

For questions about these Terms, please contact us at:

[Company Name]
Email: [legal@company.com]
Address: [Company Address]

These Terms of Service are effective as of [Date] and were last updated on [Date].