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Quality Control

Quality Control

Learn how to set up quality inspections and ensure your products meet standards.

Quality Control ✅

Quality control ensures your products meet customer requirements and industry standards. This guide will show you how to set up quality inspections, record measurements, and manage quality throughout your production process.

Before You Start

Make sure you have:

  • Access to the Quality section (Quality or Manager role)
  • Quality requirements defined for your products
  • Inspection procedures documented
  • Measurement equipment available and calibrated

Step-by-Step Instructions

Step 1: Navigate to Quality

  1. Look at the left sidebar on your screen
  2. Find the "PRODUCTION" section
  3. Click on "Quality" - this will take you to the quality control dashboard

Step 2: Create Quality Inspection

For a completed work order or product:

  1. Look for the "Create Inspection" button - it's usually in the top-right corner
  2. Click "Create Inspection" button
  3. A dialog will open with the inspection form

Step 3: Set Up Inspection Details

Fill in the inspection information:

Basic Information

  • Work Order (required): Select the work order being inspected

    • Choose from your active work orders
    • The system will pre-fill product information
  • Product (auto-filled): The product being inspected

    • Should be automatically selected based on the work order
  • Inspection Type (required): Type of quality check

    • Incoming: Inspection of received materials
    • In-Process: Inspection during production
    • Final: Final product inspection
    • First Article: First piece inspection

Inspection Parameters

  • Inspector (required): Who is performing the inspection

    • Select from your quality team members
  • Inspection Date (auto-filled): When the inspection is being performed

    • Usually defaults to today's date
  • Notes (optional): Any special instructions or observations

    • Example: Customer requested special attention to finish quality

Step 4: Add Inspection Items

Now you need to define what to inspect:

  1. Go to the "Items" tab" in the inspection
  2. Click "Add Item" button
  3. For each quality characteristic:
    • Characteristic: What you're measuring (e.g., Length, Weight, Color)
    • Specification: Required value or range
    • Tolerance: Acceptable deviation from specification
    • Method: How to measure (e.g., Caliper, Scale, Visual)
  4. Click "Save" to add the inspection item
  5. Repeat for all quality characteristics

Step 5: Perform the Inspection

Now conduct the actual quality check:

  1. Go to the "Measurements" tab in the inspection
  2. For each inspection item:
    • Take the measurement using appropriate equipment
    • Record the actual value in the measurement field
    • Compare to specification - the system will show if it's within tolerance
    • Add notes if there are any observations
  3. Click "Save" after recording all measurements

Step 6: Complete the Inspection

Review and finalize the inspection:

  1. Review all measurements and results
  2. Check if all items pass the quality requirements
  3. Select overall result:
    • Pass: All measurements within specification
    • Fail: One or more measurements out of specification
    • Conditional: Pass with notes or minor issues
  4. Add final notes if needed
  5. Click "Complete Inspection" to finish

What Happens Next

The Inspection is Now Complete

  • Results are recorded in the quality system
  • Work order status is updated based on results
  • Quality reports are generated
  • Non-conformances are flagged if any

Quality Management

  • Trend analysis: Monitor quality performance over time
  • Corrective actions: Address quality issues when they occur
  • Preventive measures: Implement improvements to prevent future issues
  • Customer satisfaction: Ensure products meet customer expectations

Quality Inspection Types Explained

Incoming Inspection

  • When to use: When receiving materials from suppliers
  • What to check: Material specifications, quantity, condition
  • Purpose: Ensure materials meet requirements before use

In-Process Inspection

  • When to use: During production at key checkpoints
  • What to check: Critical dimensions, assembly, process parameters
  • Purpose: Catch issues early before they affect final product

Final Inspection

  • When to use: Before shipping to customer
  • What to check: All final specifications, appearance, function
  • Purpose: Ensure product meets all customer requirements

First Article Inspection

  • When to use: First piece of a new product or process
  • What to check: All specifications in detail
  • Purpose: Validate the manufacturing process

Tips and Best Practices

Inspection Planning

  • Define clear specifications: Make sure requirements are measurable
  • Use appropriate equipment: Ensure measurement tools are accurate and calibrated
  • Train inspectors: Make sure quality team knows procedures
  • Document procedures: Have clear inspection instructions

Measurement Accuracy

  • Calibrate equipment: Regular calibration ensures accuracy
  • Use proper technique: Follow measurement procedures exactly
  • Record all data: Don't skip measurements or observations
  • Double-check critical measurements: Verify important dimensions

Quality Documentation

  • Keep detailed records: Document all inspection results
  • Use photos: Take pictures of issues or special conditions
  • Maintain traceability: Link inspections to specific products
  • Archive properly: Store quality records for future reference

Continuous Improvement

  • Analyze trends: Look for patterns in quality issues
  • Root cause analysis: Find the real cause of problems
  • Implement fixes: Make changes to prevent recurrence
  • Monitor effectiveness: Verify that improvements work

Advanced Quality Features

Statistical Process Control (SPC)

  • Control charts: Monitor process variation over time
  • Process capability: Assess if process can meet specifications
  • Trend analysis: Identify patterns in quality data
  • Predictive quality: Anticipate quality issues before they occur

Non-Conformance Management

  • Issue tracking: Document and track quality problems
  • Corrective actions: Implement fixes for quality issues
  • Preventive actions: Proactive measures to prevent problems
  • Effectiveness verification: Confirm that fixes work

Quality Certifications

  • ISO compliance: Maintain quality management system
  • Customer requirements: Meet specific customer quality standards
  • Industry standards: Comply with relevant industry specifications
  • Audit preparation: Maintain records for quality audits

Troubleshooting

Can't Create Inspection

  • Check if the work order exists and is active
  • Verify you have permission to create inspections
  • Make sure the product has quality requirements defined

Measurement Equipment Issues

  • Check if equipment is calibrated and working properly
  • Verify measurement procedures are being followed
  • Consider using alternative measurement methods if needed

Quality Failures

  • Document the failure completely
  • Investigate root cause of the problem
  • Implement corrective actions
  • Prevent similar issues in the future

Inspection Backlog

  • Prioritize inspections by customer importance
  • Allocate more resources to quality if needed
  • Streamline inspection procedures where possible
  • Consider sampling instead of 100% inspection

Next Steps

Now that you've completed a quality inspection, you might want to:

Need Help?

  • 📖 Check other guides in this documentation
  • 🎯 Use the search feature to find specific information
  • 💬 Contact support if you need additional help

That's it! You've successfully completed a quality inspection and ensured your product meets standards. 🎉